Presentation description
A true barometer of our subjective states, emotional load is at the heart of concerns linked to how people function at work. Both a major source of stress and a source of costly consequences for organizations, it is more important than ever to take an interest in it, but where do we start?
Learning Objectives
- Understand its impact on employee well-being
- Know the manifestations and characteristics of emotional load
- Act on the levers for controlling and managing emotional load
Topics covered
- Definition of emotional load
- Demands and resources model
- Concrete actions to prevent and address your own emotional load or that of colleagues
- Emotional regulation strategies
Target audience
All workers wishing to better understand emotional labor and adopt individual protection strategies.
Format and duration
Offered as virtual sessions of varying from 1.5 to 2.5 hours, they include 2 parts:
- Part 1 : Content presentation
- Part 2 : Guided workshop
Different pedagogical approaches are available and can be discussed with Global-Watch, depending on your needs.
Workshop
The conference will be followed by a participatory workshop that engages participants in discussions aimed at deepening their knowledge and encouraging their own reflections based on their context.
Materials provided
All participants will receive a summary document highlighting the key points covered.
The presentation document will not be provided to participants.