GLOBAL-WATCH NEWS

Workplace Health and Well-Being: What indicators to use to measure the success of your strategy over time (In French)

With Marie-Claude Pelletier, President and Founder, Global-Watch

In this video, Marie-Claude Pelletier, President and founder of Global-Watch and an expert on the subject of indicators, identifies the factors to consider before starting an initiative aimed at identifying the right indicators to monitor and then provides an overview of the five steps of the initiative suggested and documented by Global-Watch.

The content presented is based on scientific knowledge as well as on numerous experiments that have helped identify the challenges and success factors in implementing such an initiative.

CONTENT OF THE VIDEO

0:00 – Introduction
1:10 – What should be considered before starting an initiative to identify the indicators to be monitored?
5:50  – The five steps

  • Step 1 : Develop a strategic framework for health, well-being and quality of life at work
  • Step 2 : Draw a global and local portrait (diagnosis)
  • Step 3 : Prioritize and evaluate the initiatives deployed
  • Step 4 : Measure the progress of initiatives with employees and managers
  • Step 5 : Measure the impact of the process on organizational targets and performance.

10:24 – Global-Watch toolkit on measurement indicators for a strategy on mental health and well-being at work.

The importance of indicators in mental health, well-being and quality of life at work

More and more companies are deploying mental health, well-being and quality of life at work initiatives, but are wondering how to measure and evaluate the impact or return on investment (ROI) of their actions.

Updating or setting up indicators and dashboards will help to do this and to:

  • structure the actions
  • prioritize relevant indicators
  • carry out a good data collection
  • mobilize the necessary stakeholders

It is also an opportunity to justify the QWL indicators in line with the company’s strategic objectives and related indicators, whether related to workforce shortage, sustainable development, corporate social responsibility or ESG criteria (environmental, social and governance).

To support its affiliated employers, Global-Watch has developed a toolkit. Many themes are addressed in this toolkit and various structural tools are offered, such as:

  • A step-by-step guide
  • A guide to establish a diagnosis
  • A hundred or so indicators, and more to come, from our literature review and relevant documentationUn guide, étape par étape
    • Indicators in 13 categories, including absenteeism, presenteeism, productivity, climate, management practices, work-life balance, etc.
  • An example of a dashboard
  • Legal considerations when collecting data
  • Testimonials from employers, including Hydro-Québec and CGI
  • And much more!

Access the toolkit

Available for affiliated employers only

Also available on Global-Watch

Research report presenting the indicators to be considered in prioritizing the most relevant organizational work-life balance initiatives: